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Yuuto
New Member
September 11, 2025
Question

Linked the student plan to the wrong account

  • September 11, 2025
  • 3 replies
  • 175 views

I linked the student plan to a different account. Is it possible to move this plan to the right account?

    This topic has been closed for replies.

    3 replies

    Figmate
    September 11, 2025

    Hi ​@Yuuto ,

     

    I understand that you accidentally linked your student plan to the wrong account and would like to move it to the correct one — is that right?

     

    Unfortunately, education status can’t be transferred between accounts, as it’s tied to the specific account that was originally verified.

    Because of this, we recommend starting the verification process again on the correct account. The steps will depend on the type of institution you attend.

    You can find more details in this article: Verify your education status

     

    If needed, you can also transfer your files between accounts by saving a copy of the file to your computer and then importing it to the correct account

     

    Thanks,

    Yuuto
    YuutoAuthor
    New Member
    September 11, 2025

    Hi ​@Yuuto ,

     

    I understand that you accidentally linked your student plan to the wrong account and would like to move it to the correct one — is that right?

     

    Unfortunately, education status can’t be transferred between accounts, as it’s tied to the specific account that was originally verified.

    Because of this, we recommend starting the verification process again on the correct account. The steps will depend on the type of institution you attend.

    You can find more details in this article: Verify your education status

     

    If needed, you can also transfer your files between accounts by saving a copy of the file to your computer and then importing it to the correct account

     

    Thanks,

    It says verification limit exceeded ;-;

    Celine_
    Figmate
    Community Support
    September 11, 2025

    Hey ​@Yuuto , I am working closely with Junko, happy to help!
    Since this issue is tied to the verification process, you’ll need to reach out to SheerID Support for further assistance. They manage verification limits and can help resolve the lock on your account.
    You can contact them through their support page: SheerID Support. Thank you!