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Vanessa Lima
Vanessa Lima
New Member
December 1, 2025
Question

Licença educacional não liberdada

  • December 1, 2025
  • 1 reply
  • 133 views

Verifiquei o meu e-mail estudantil (superior) e deu tudo certo na verificação, mas na hora de acessar o Figma a conta continua simples com todas as limitações, pode me ajudar a liberar o plano mais completo do Figma para dar continuidade aos meus estudos? Por favor

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1 reply

Tom Reem
Figmate
Tom Reem
Figmate
December 1, 2025

Hi ​@Vanessa Lima — welcome to Figma Forum, and thank you for reaching out.

We don’t currently provide support in Portuguese here, so I hope it’s alright that I’m replying in English.

If I’m understanding correctly: It sounds like your account was successfully verified, but when you sign in, it isn’t showing the full Education feature set yet. To help move things forward, could you try activating your setup by following these steps: Figma for Education → Create, upgrade, or join a team → To upgrade an existing team?

This is often the final step needed before Education access appears.

When you have a moment, can you let me know:

  1. whether you were verified through SheerID, and
  2. what happens when you try the activation steps above?

With that information, I can determine the right next steps and make sure this gets sorted out for you.

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