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Space One
Space One
New Member
December 13, 2025
Solved

Issues Accessing Figma in Uzbekistan Due to Regional Restrictions

  • December 13, 2025
  • 23 replies
  • 660 views

Hi everyone,
I've been experiencing issues accessing Figma from Uzbekistan recently. It seems that some regional restrictions might be affecting the service. Could anyone provide insights into what's happening and if there have been any recent changes or updates in the past week? Any help or clarification would be greatly appreciated.
Thank you!

    This topic has been closed for replies.
    Best answer by Tom Reem

    Hey ​@Space One, ​@u5monov, and ​@Rayhona Jahongirova — thanks for flagging this and for sharing what you’re seeing.

    To help make sure this gets surfaced to the right team, please reply with a bit more detail on the following:

    • Is this happening in the Figma Desktop App, the browser, or both?
    • If you’re using the app, can you confirm you’re on version 125.10.8 or later?
    • If you’re using the browser version, which one are you using (Chrome, Safari, Firefox, etc.)?
    • Are you seeing a specific error message? If so, what does it say?
    • Could you try switching to a hotspot or another network and then restart to see if that helps?

    Appreciate you taking the time to share these details — they’ll help us follow up more accurately. Thanks for your patience as I look into this.

    23 replies

    Show previous replies
    wordpress uzb
    wordpress uzb
    New Member
    December 15, 2025

    I'm from Uzbekistan and I can't log in. I don't know what to do. Please help.

     

    wordpress uzb
    wordpress uzb
    New Member
    December 15, 2025

    I tried Opera, Firefox, and Chrome, but it didn't work. I downloaded Figma, and it still doesn't work. What's wrong? Why isn't Figma working in Uzbekistan?

    Design Kirano Agency
    Design Kirano Agency
    New Member
    December 15, 2025

    Good afternoon! Please tell me why projects may not open in Figma. We have made the payment and are located in Uzbekistan. Our email address is design@kirano.uz.  We accessed it from both browsers and the program.  How can we solve this problem? Will we need a VPN? Thank you!

    Design Kirano Agency
    Design Kirano Agency
    New Member
    December 15, 2025

    Connection error: -106 - displays this error, to be more specific

    Design Kirano Agency
    Design Kirano Agency
    New Member
    December 15, 2025

    Good afternoon, everyone! Like many users in Uzbekistan, I am facing a problem where projects cannot be opened either from a browser or from the application. VPN does not help, nor does clearing the cache. For some users, it works from a browser, but very slowly, while for others it does not work at all. I would be grateful if you could help with this issue. Thank you.

    Celine_
    Figmate
    Celine_
    Community Support
    December 15, 2025

    Hey everyone, Celine from Figma here! Thanks for flagging this, and sorry for the disruption to your work.
    As a temporary solution, please try switching to a hotspot or a different network and restarting to see if that helps as Tom mentioned.

    If you’re still running into issues, feel free to send me a DM so we can investigate further via a secure form.

      Mr_Lexandia
      Mr_Lexandia
      New Member
      December 15, 2025

      ​@Tom Reem 
      Yesterday, for unclear reasons, Figma was not accessible in our region and only worked via VPN.
      Today, the issue appears to have been resolved.

      Thank you for your responsiveness, and I wish you continued success in your work.

      Don’t been resolved

      Kate54
      Kate54
      New Member
      December 15, 2025

      Hello. I'm from Uzbekistan, and Figma hasn't loaded for an hour either. It only works with a VPN.

      Celine_
      Figmate
      Celine_
      Community Support
      December 15, 2025

      ​@Tom Reem 
      Yesterday, for unclear reasons, Figma was not accessible in our region and only worked via VPN.
      Today, the issue appears to have been resolved.

      Thank you for your responsiveness, and I wish you continued success in your work.

      Don’t been resolved

      Hey ​@Mr_Lexandia , thanks for flagging it! I’ve created a support ticket on your behalf since the steps shared earlier didn’t resolve the issue. When you have a moment, please check your inbox and take a look. It will help our team investigate further. For reference, your case number is: 1642053, via your email address lxxxx1@gxxxx.xxm )

       

      For anyone else still experiencing issues, feel free to send me a DM so we can investigate further via a secure form. Alternatively, you can reach out directly to the Support Hub by following these steps:

      1. Open our Support Hub
      2. In the search bar, enter “report a bug”
      3. Click “Start a chat”
      4. Press “Enter”
      5. Respond to the next question with “Yes”
      6. Submit the bug report

      Please keep us posted, we can escalate it internally, thank you.

      u5monov
      u5monov
      New Member
      December 16, 2025

      ​@Tom Reem Hi Tom! I can’t login into figma yet.
      Figma: 125.10.8
      FireFox: 146.0 (64-bit)
      windows 11

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