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Question

Issue with Student Verification & Sheer ID

  • December 8, 2025
  • 0 replies
  • 1 view

Megan Le

Hello Figma Team, 

I’m a student from Northeastern University, Boston campus. I’m having a bit of an issue verifying my student account for Figma, even though I have official information to verify my status, and now exceeded the number of attempts. 

 

I looked up multiple forum posts about similar cases as mine, and the advice I read is to contact SheerID support directly & ask them to reset my attempts. I followed the troubleshooting steps that Ariadna provided for me, but I still don’t have student access :(