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Julia Gerungan
New Member
June 16, 2026
Question

Issue with prototype view

  • June 16, 2026
  • 14 replies
  • 303 views

Hi Figma Support,

I'm experiencing an ongoing bug with the prototype view in the Figma desktop app that affects almost all of my files.

**Issue:**
When I try to open a prototype (via the Present button or prototype view), it does not open correctly. The prototype either opens the wrong frames, opens unrelated pages, or doesn't function as expected.

 

**What I've already tried:**
- Refreshing the editor (Cmd + R)
- Closing and reopening the file
- Clearing the Desktop App Cache
- Duplicating files

None of these solutions resolved the issue.

    14 replies

    Celine_
    Figmate
    Community Support
    June 18, 2026

    Hey ​@Bernardo Torres ,thanks for flagging this! I've gone ahead and merged your post with a similar thread where other users are reporting the same issue. Our team will keep that thread updated as soon as we have more information. You can follow the steps shared by ​@Gayani_S below in the meantime, thank you!

    Bernardo Torres
    New Member
    June 18, 2026

    Great discovery. Images with a blend mode make the prototype screen fail. That’s what happend to me

    Betty
    New Member
    June 19, 2026

    Hello,
    Indeed, when viewing the prototype in private browsing mode, not logged into my Figma account (in another browser), it appears without any bugs.
    Thank you for your investigation!

    Gayani_S
    Figmate
    Community Support
    July 3, 2026

    Hey everyone, quick update on this one!

    I've gone ahead and created a bug report for our engineering team based on everything you've all shared here. 

    This is now with the team to look into. I don't have a timeline to share yet, but I'll keep this thread updated as soon as I know more.

    In the meantime, here's what's helped others in this thread:

    1. Switch content scale to Fixed size (open the prototype options in presentation view and select it)
    2. Try viewing the prototype in an incognito/private browser window