Skip to main content
Francesca Rojas
Francesca Rojas
New Member
March 3, 2025
Question

Issue with projects disappearing without my action.

  • March 3, 2025
  • 2 replies
  • 49 views

Hi, I’m experiencing an issue where some of my projects in Figma are disappearing without me deleting them. I’ve noticed this happens randomly, and I’m not sure if it’s a sync issue or a platform error. Could you please help me resolve this?

    This topic has been closed for replies.

    2 replies

    Figmate
    Junko3
    Figmate
    March 4, 2025

    Hi ​@Francesca Rojas, Thanks for getting in touch!

     

    Looks like you've already sent in a support ticket about this – thanks for being so proactive!

    I checked, and our support specialist has already replied with some possible causes and things to try, and they're waiting to hear back from you.

    Could you take a look at your email and reply to the ticket?

     

    Thanks for your help!

    Francesca Rojas
    Francesca RojasAuthor
    New Member
    March 6, 2025

    I want to express my gratitude for the quick and efficient support I received. My issue was resolved clearly and effectively, and the response arrived in less than 24 hours. It’s a great example of commitment and professionalism, and I truly appreciate the excellent service provided. Thank you very much!

      Terms & ConditionsAccessibility statement