Skip to main content
Question

Issue with projects disappearing without my action.


Francesca Rojas

Hi, I’m experiencing an issue where some of my projects in Figma are disappearing without me deleting them. I’ve noticed this happens randomly, and I’m not sure if it’s a sync issue or a platform error. Could you please help me resolve this?

2 replies

  • Figmate
  • 2101 replies
  • March 4, 2025

Hi ​@Francesca Rojas, Thanks for getting in touch!

 

Looks like you've already sent in a support ticket about this – thanks for being so proactive!

I checked, and our support specialist has already replied with some possible causes and things to try, and they're waiting to hear back from you.

Could you take a look at your email and reply to the ticket?

 

Thanks for your help!


Francesca Rojas

I want to express my gratitude for the quick and efficient support I received. My issue was resolved clearly and effectively, and the response arrived in less than 24 hours. It’s a great example of commitment and professionalism, and I truly appreciate the excellent service provided. Thank you very much!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings