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Hi, I’m experiencing an issue where some of my projects in Figma are disappearing without me deleting them. I’ve noticed this happens randomly, and I’m not sure if it’s a sync issue or a platform error. Could you please help me resolve this?

Hi ​@Francesca Rojas, Thanks for getting in touch!

 

Looks like you've already sent in a support ticket about this – thanks for being so proactive!

I checked, and our support specialist has already replied with some possible causes and things to try, and they're waiting to hear back from you.

Could you take a look at your email and reply to the ticket?

 

Thanks for your help!


I want to express my gratitude for the quick and efficient support I received. My issue was resolved clearly and effectively, and the response arrived in less than 24 hours. It’s a great example of commitment and professionalism, and I truly appreciate the excellent service provided. Thank you very much!