Hello,
We are currently using Jira with the address krafton.atlassian.net/jira, but a custom domain cloud.jira.krafton.com is applied in our environment.
It seems that the Figma Jira plugin only accepts domains in the xxxx.atlassian.net format. As a result, the plugin incorrectly rejects cloud.jira.krafton.com as an invalid URL, preventing proper Jira issue insertion.
Flow:
- Actions > Insert Jira > Import an issue or project > Paste a Jira project or issue link
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Details:
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Environment: Figma + Jira plugin
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Actual Jira address:
krafton.atlassian.net/jira -
Configured custom domain:
cloud.jira.krafton.com -
Issue: The plugin does not recognize
cloud.jira.krafton.com, so Jira issues cannot be inserted.
Request:
We kindly request support so that the Figma Jira plugin can properly recognize our custom domain (cloud.jira.krafton.com).
If needed, we can provide additional technical reference from our System Team (Yoonhwan Jeong).
Thank you.
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