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Question

Issue with Figma Jira Plugin Not Recognizing Custom Domain

  • September 11, 2025
  • 0 replies
  • 64 views

YongjooRyu

Hello,
We are currently using Jira with the address krafton.atlassian.net/jira, but a custom domain cloud.jira.krafton.com is applied in our environment.

It seems that the Figma Jira plugin only accepts domains in the xxxx.atlassian.net format. As a result, the plugin incorrectly rejects cloud.jira.krafton.com as an invalid URL, preventing proper Jira issue insertion.

Flow:

  1. Actions > Insert Jira > Import an issue or project > Paste a Jira project or issue link

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Β 

Details:

  • Environment: Figma + Jira plugin

  • Actual Jira address: krafton.atlassian.net/jira

  • Configured custom domain: cloud.jira.krafton.com

  • Issue: The plugin does not recognize cloud.jira.krafton.com, so Jira issues cannot be inserted.

Request:
We kindly request support so that the Figma Jira plugin can properly recognize our custom domain (cloud.jira.krafton.com).

If needed, we can provide additional technical reference from our System Team (Yoonhwan Jeong).
Thank you.

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μ•ˆλ…•ν•˜μ„Έμš”.
μ €ν¬λŠ” Jiraλ₯Ό krafton.atlassian.net/jira μ£Όμ†Œλ‘œ μ‚¬μš©ν•˜κ³  있으며, ν˜„μž¬ cloud.jira.krafton.com μ»€μŠ€ν…€ 도메인이 μ„€μ •λ˜μ–΄ μžˆμŠ΅λ‹ˆλ‹€.

ν•˜μ§€λ§Œ Figma Jira ν”ŒλŸ¬κ·ΈμΈμ΄ xxxx.atlassian.net ν˜•μ‹μ˜ λ„λ©”μΈλ§Œ ν—ˆμš©ν•˜λŠ” κ²ƒμœΌλ‘œ 보여, cloud.jira.krafton.com 을 잘λͺ»λœ URL둜 μΈμ‹ν•˜μ—¬ 정상적인 연동이 λ˜μ§€ μ•ŠλŠ” λ¬Έμ œκ°€ λ°œμƒν•˜κ³  μžˆμŠ΅λ‹ˆλ‹€.

상세 λ‚΄μš©:

  • μ‚¬μš© ν™˜κ²½: Figma + Jira ν”ŒλŸ¬κ·ΈμΈ

  • μ‹€μ œ Jira μ£Όμ†Œ: krafton.atlassian.net/jira

  • μ„€μ •λœ μ»€μŠ€ν…€ 도메인: cloud.jira.krafton.com

  • 문제 ν˜„μƒ: ν”ŒλŸ¬κ·ΈμΈμ΄ cloud.jira.krafton.com 을 μ§€μ›ν•˜μ§€ μ•Šμ•„ Jira 이슈 μ‚½μž… λΆˆκ°€

μš”μ²­ 사항:
μ»€μŠ€ν…€ 도메인(cloud.jira.krafton.com)을 Jira ν”ŒλŸ¬κ·ΈμΈμ—μ„œ μ •μƒμ μœΌλ‘œ 인식할 수 μžˆλ„λ‘ 지원을 μš”μ²­λ“œλ¦½λ‹ˆλ‹€.

ν•„μš”ν•˜λ‹€λ©΄ λ‹΄λ‹Ήμž(System Team, μ •μœ€ν™˜)λ₯Ό μ°Έμ‘°ν•  수 μžˆμŠ΅λ‹ˆλ‹€.
κ°μ‚¬ν•©λ‹ˆλ‹€.

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