Issue with editing access to my own file

Hey ​@klaraaralk, thanks for reaching out. 

A good first step is to open the FigJam file and click on the Share button. This will show you who owns the file and what permissions each account has. That can help identify which account you’ll need to sign into in order to edit it.

Since you mentioned having multiple accounts (and possibly an older one tied to the same email), it’s possible the file is owned by a different login than the one you’re currently using.

If you’re still stuck, feel free to share the file link with me via DM, and I can help take a closer look and point you in the right direction. Just let me know on this once you’ve sent it! 

Hello, I have sent a DM to you since I.am still experiencing the same issue. It would be great if you could check it out! Thanks!

Hey ​@klaraaralk, thanks for following up! I’ve just responded to your DM and I can also see that you were able to resolve the issue on your end. Glad to hear this is resolved for you!