Hi Figma Support,
I hope you're doing well!
My student license is expiring in 11 days, and I would like to downgrade my account to the Starter plan. However, when I try to do so, the "Downgrade" button doesn't seem to work — nothing happens when I click it.
Is there another way I can switch to the Starter plan manually, or could you assist me with this transition?
Thank you in advance for your help!
Best regards,
Hi
At the moment, there's no direct way to switch from a Student team back to the Starter plan manually, which is why the "Downgrade" button isn't working for you. I’ve gone ahead and submitted a support ticket on your behalf to get this resolved for you — your ticket number is #1325086.
Someone from our support team will be in touch with you shortly to help with the transition. Really appreciate your patience in the meantime!
Let me know if there's anything else I can do for you.
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