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Question

invoice issue

  • January 22, 2026
  • 1 reply
  • 16 views
Szymon73

Hi, 

I’ve updated my seats and removed one of the collaborators with full seat, but the invoice that was issued today and covers Jan 22nd to Feb 22nd states two full seats. Could this invoice be corrected? Who should I contact not to renew the extra seat for the period staring today?

1 reply

Gayani_S
Figmate
  • Gayani_S
  • Community Support
  • January 23, 2026

Hey ​@Szymon73, thanks for reaching out! I’ve just created a support ticket on your behalf. Your support ticket number is #1705165, for reference Someone from the team will review your specific case and follow up with you directly with more details. Thank you for your patience in the meantime!

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