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Question

Invalid date

  • January 8, 2026
  • 1 reply
  • 4 views

Dylan_Anderson

I’m trying to update my credit card information and it keeps telling me to enter a valid date.  I am entering a valid date - it’s been accepted by other vendors.

 

What to do?

1 reply

djv
Figmate
  • Community Support
  • January 13, 2026

Hi ​@Dylan_Anderson, thanks for reaching out! 

My team here on the forum isn’t able to assist with Billing, but I’ve created ticket #1683537 on your behalf to connect you with our support team. 

Someone from support will be in touch with you soon.