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Vinny_Custodio
April 26, 2021
Question

Interactive components glitching for people without fonts installed

  • April 26, 2021
  • 38 replies
  • 4246 views

Hi everyone, I recently had a problem with interactive animated components when user testing them, since our users didn’t have the custom fonts installed on their machines the animations ended up glitching.

I “fixed it” by sending the fonts for them to install.

Since this is not normal behaviour with this feature, I’d like to report this as a bug if possible.

Thanks a lot, loving the feature btw.

This topic has been closed for replies.

38 replies

tolya_okhremenko
July 26, 2022

The problem persists still on Chrome, Windows.

dennsi
Active Member
April 11, 2023

I am still experiencing this issue as of today.

When fonts are not installed (= custom fonts (no google font) that are not included in Figma by default) the interactive components in the prototype go absolutely bonkers.
Text is casually disappearing and elements are moving or indent.
If interactive components are not used (= everything is static) there are no problems and the fonts get displayed as expected. So the bugs only appear in combination with interactive components.

While working in an agency context we want to utilize interactive components in prototypes but our clients may not see our designs correctly or even worse they think something is broken and we’re not aware of that. Only “workaround” is still to ask the folks to install the fonts on their machine but this is not only a licencing problem but also a huge effort that should not be required.

Never had any of those problems with Sketch Web views since they are able to embed the fonts properly.

July 21, 2023

Yeah, I’m experiencing the exact same problem still: while component variants with dynamic text work fine on MacOS (for us designers), this is breaking in Windows (resulting in blank text).

Can the Figma team respond as to when this bug will be fixed? This is resulting in having to create workarounds where we detach thenrecreate these components but with static/hard-coded text (in the case of “auto-filling” text fields).

Thank you for any help you folks can offer or information you can share, timeline-wise!

Julian26
February 5, 2024

I’m also still experiencing this problem

Kristen_Greco
March 19, 2024

This still appears to be an issue, which is very problematic when it comes to sending the prototype for testing. It’s causing entire text blocks to disappear, making the experience and the prototype seem broken. Any update on a fix for this? It seems like embedding the fonts in prototypes would be the logical solution.

March 26, 2024

This is still a recurring problem for us. The only way to resolve this is to install the required font files plus the Figma Agent. This is not a suitable approach for our customers with them being mostly local authorities with extra strict IT policies.

Any update on when this might get fixed?

Thomas_Klepl
New Participant
November 18, 2024

I’m experiencing this too. Sometimes text will totally not appear. Sometimes I can’t click into a text field to edit it. In prototype mode, we often get the error “Some missing fonts were replaced”.

Dominik11
New Participant
April 10, 2025

Same here with Font Awesome. Months (actually years) ago that this has been reported, but no fix available, unfortunately.