Skip to main content

I want to refund my subscrption

  • June 28, 2026
  • 1 reply
  • 9 views
Rattanaphon Chaisaen

I canceled my subscription within 24 hours, but I see that the plan is still showing as active for the month. I would like a full refund.

1 reply

Celyn_L
Figmate
  • Celyn_L
  • Figmate
  • June 29, 2026

Hi ​@Rattanaphon Chaisaen, Celyn from Figma Community Support here.

Thanks for reaching out and for providing the details. I understand you canceled your subscription within 24 hours and are requesting a refund.

When a paid plan is canceled, it remains active until the end of the current billing period, which is why you're still seeing the plan as active. 

You can learn more about how cancellations and refunds work in our Help Center article: https://help.figma.com/hc/en-us/articles/360046216313-Upgrade-or-downgrade-your-plan#h_01JN1WZEQ0XHFCM49DXHGJPS7S

As we're not able to assist with billing issues directly here on the forum, please contact us via the Help widget inside Figma, or submit a request through our contact form.

Our Billing team will be able to review your refund request and assist you further.

Thanks!

Terms & ConditionsAccessibility statement