Hello, I recently started a full-sheet annual subscription. But after that, I got a new job recently, and the company said it supports the Figma subscription by paying with a company card, so I want to cancel and refund the annual subscription I paid for, and then pay again with a different card.
Question
I want refund and pay with another card
Hi
Thanks for reaching out and for sharing the details. I understand that you’d like to cancel your annual subscription and receive a refund so you can repurchase it using a different card.
For security and privacy reasons, we’re not able to handle billing issues directly here. I’ve gone ahead and created a support ticket for you so the team can take a closer look and review your request - your ticket number is #188662.
In the meantime, you can have a look at this article on managing your subscription, including details on our refund policy:
Thanks for your patience while the team reviews this, someone will be reaching out via email soon.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.