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Habi Digital
Habi Digital
New Member
April 7, 2026
Question

I still got charged for a deleted account

  • April 7, 2026
  • 1 reply
  • 34 views

After I paid for my team’s subscription, we decided to not use Figma anymore and deleted our account. Despite this, my card was charged today, and I did not authorize this transaction. I want a refund! 

1 reply

Celine_
Figmate
Celine_
Community Support
April 7, 2026

Hi ​@Habi Digital , Celine from Figma here! Sorry to hear about the unexpected charge.

We are not able to help with billing issues directly from the Forum due to security and privacy reasons, but I’ve just sent you a DM with the steps to contact our Support team through a secure form. They’ll be able to review your account and share the next steps.

For context, charges like this can sometimes occur if seats were added or changes were made before the cancellation took effect. You can find more details in this Help Center article in the meantime: There are additional charges in my Figma bill.

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