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Hi! I am the owner of our team. As I am leaving the company, I’d like to transfer the ownership. I tried following the instructions at https://help.figma.com/hc/en-us/articles/360039481134-Transfer-ownership-of-a-team but those clearly do not match what I see when I go to “people” under our team.

 

I see in the people list that I am the owner and I am logged in on that account. But there’s no option to transfer ownership when I click on any other user.

Hi ​@Stefan Singer, thanks for flagging this! This does sound odd, you should be able to see the option since you’re the team owner.

As a first step, could you please try the following:

  • Fully quit and relaunch Figma (or refresh if you’re in the browser)
  • Log out, then log back in with your owner account
  • Then, go to the ‘People’ tab in Admin settings, push the back arrow next to your team name
  • Select ‘All projects’
  • Select the dropdown next to your team name (top middle of the page).
  • Click ‘View Members’
  • Assign an Owner role to any of the members

Just so you know, transferring ownership won’t remove you from the team. You’ll stay on the team as a team admin. If needed, you can choose to leave the team, or another Admin can remove you.

Let me know how it goes. If you still don’t see the option after these steps, I recommend reaching out directly to the support team so they can investigate further on the backend. Please be sure to use your Figma account email when filling out the form here. Thanks!

Thanks, now it worked.

Great, thanks for confirming! Glad, it worked now.

I’ve gone ahead and marked as solved the topic here 🙂

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