I am a teacher at an educational institution approved for the Figma Education Plan.
My own Figma account was successfully verified for the Education Plan, but my students’ verification has not been completed correctly, and their Figma accounts are currently experiencing issues.
It’s possible that an automated verification error was triggered because multiple students uploaded the same course syllabus (lesson plan) PDF.
Would it be possible for your support team to help resolve this issue?
Hey
If your students are seeing “Verification Limit Exceeded” message or any denial, the next step is to reach out to SheerID again and continue working with them directly. They will be able to review your documents, reset verification attempts, handle appeals, and decide eligibility for your students. Figma cannot access or validate any of this information. You can contact the SheerID support team here.
As a reminder, please be sure to reply to any follow-up emails they send, as this is necessary for their application to continue. If you need additional context, our Figma for Education guide also covers the general process. Hope this gets resolved quickly!
Hello
Thank you for read the content.
I understand the situation.
I’ve instructed each student to submit the form to SheerID, and I’m currently trying to establish contact with SheerID.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.