Skip to main content
Question

I mistakenly added an extra seat and would like to cancel it.

  • November 7, 2025
  • 1 reply
  • 24 views
Nulife

I have been using a full seat on a monthly plan, but today I accidentally added 1 full seat. while trying to find the menu to cancel my monthly subscription. The invoice has already been updated to include this change, and I wanted to cancel the extra full seat right away, but I cannot find any option to do so. This just happened today so I need it sorted today so there is no claim that it has been used. I have removed the collaborator to a view seat

1 reply

J
Figmate
  • Junko3
  • Figmate
  • November 14, 2025

Hi ​@Nulife, 

 

I understand that you’d like to cancel your subscription.

 

I noticed that you’ve already been in touch with our Support specialist regarding this issue through ticket #1587434.
If you have any additional concerns, please reply directly to that ticket email so our specialist can continue assisting you there.

 

For others who may come across this post with a similar concern, the following articles might be helpful:

Please note that if you cancel your subscription, you won’t receive a refund for any portion of the fee paid for your term, except in limited cases described in our Renewal & Cancellation Terms for Online Purchases.

You can also review our refund policy and find instructions on how to submit a support request here: Refund Policy – Figma Help Center

 

Just as a reminder, for security and privacy reasons, we’re unable to handle specific billing issues directly here on the Forum.

 

Thanks,

Terms & ConditionsCookie settingsAccessibility statement