I'm using the Figma Make but, when i click kit function remove my previous Figma Make PJ

Hi Support Team :)
I am aware that you are very busy. but , I’m waiting almost 5 days how long i’m waiting SupportTeam reply? I’m so really urgent 
If restoring it within Figma proves difficult, it would likely be faster to develop it from scratch; could you please look into providing support regarding the tokens previously consumed and the associated compensation?

Another day, 0 information on this matter.
Almost reaching a week. I really didn’t know Support was this bad in Figma. Damn. 

What a disappointment. Already regretting have bought a year of this thing and being stuck with it. This is way too slow. Also why is this marked as solved when literally nobody has solutions yet? 

Hi ​@안호성 and ​@martinho, I’m sorry for the wait here, and I understand you’re both looking for an update on your respective cases.

I’ve checked on your tickets and can see that they’re both still in progress, with the team actively looking into them. I’ve also escalated both cases internally and highlighted the urgency with the team.

We really appreciate your patience while the team continues to investigate. Your cases are actively being looked into, and someone from the team will be in touch with you directly through your support ticket as soon as they are able 🙏

The same thing happened with my all my code vanished. Kindly look into as its very important product of my conpany and I want all the files and codes back please.

Hi, ​@Syed Ali Haider Baqri - thanks for your reply! Totally understandable how important this is.

I created a ticket for you with our support team, but it looks like something happened during the ticket creation process. You’ll get an email from us that directs you back here - you can safely ignore that. Once the issue is resolved I’ll create a ticket for you with our support team again. In the meantime, can you make sure your file is shared with support-share@figma.com with view access (this won’t affect billing)? You’ll need to provide a link to the file to the team, so it’ll speed things up for you if you’ve already got it ready to go. Thanks! I’ll update again once I’ve created the ticket.

Hi again, ​@Syed Ali Haider Baqri. The issue that affected the ticket I made before is resolved, so I successfully created a new ticket for you. You should get that via email shortly! Thanks again for your patience.