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I'm having issues with files names not saving - and disappearing from projects

  • October 8, 2024
  • 2 replies
  • 30 views

Dylan_Jones2

Is anyone having this issue?

I have screen recordings showing what happens. in short:

– I create a new file

  • give it a name
  • and move file to a project
  • the name does not save
  • the project does not have the file

i can search for the file and find it

Best answer by djv

Hey @Dylan_Jones2, thanks for reaching out and sorry for the trouble!

It looks like you’re already working with support directly on ticket #1143557. Nancy replied to you a few hours ago. Please check you inbox and continue working with support from there.

This topic has been closed for replies.

2 replies

djv
Figmate
  • Community Support
  • Answer
  • October 8, 2024

Hey @Dylan_Jones2, thanks for reaching out and sorry for the trouble!

It looks like you’re already working with support directly on ticket #1143557. Nancy replied to you a few hours ago. Please check you inbox and continue working with support from there.


Dylan_Jones2
  • Author
  • New Participant
  • October 9, 2024

Thanks, yes, just replied!