Skip to main content
Solved

I'm having issues with files names not saving - and disappearing from projects


Dylan_Jones2

Is anyone having this issue?

I have screen recordings showing what happens. in short:

– I create a new file

  • give it a name
  • and move file to a project
  • the name does not save
  • the project does not have the file

i can search for the file and find it

Best answer by dvaliao

Hey @Dylan_Jones2, thanks for reaching out and sorry for the trouble!

It looks like you’re already working with support directly on ticket #1143557. Nancy replied to you a few hours ago. Please check you inbox and continue working with support from there.

View original
This topic has been closed for comments

2 replies

dvaliao
Figmate
  • Community Support
  • 4664 replies
  • Answer
  • October 8, 2024

Hey @Dylan_Jones2, thanks for reaching out and sorry for the trouble!

It looks like you’re already working with support directly on ticket #1143557. Nancy replied to you a few hours ago. Please check you inbox and continue working with support from there.


Dylan_Jones2

Thanks, yes, just replied!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings