I have lost access of my file
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Hi
Do you see any error messages when trying to open the file? It’s possible that something has changed with your access permissions.
To cover some basics, here are a few things to check:
- Make sure you’re logged into the correct Figma account that should have access to this file. You can switch accounts using the top-right or top-left corners of the file browser.
- Check if the file may have been accidentally deleted: open your Drafts > go to the Deleted section and right-click the file to restore it.
- If someone else had access to the file, it may have been moved to a location you no longer have access to. It’s worth checking in with your teammate if that might be the case.
- You can also refer to our Help Center guide with some guidances: Files not opening
If you’re still unable to locate or open the file, feel free to reach out to our support team directly with the file link here: Submit a request
Our support team will be able to check its state and location. You can copy the file URL by right-clicking the tab in the desktop app and selecting “Copy link.” Thank you!
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