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Question

I generated a new project using AI which ends in error

  • June 5, 2026
  • 1 reply
  • 12 views
younisidrees

I have created a new project which has eated 700-800 AI balance and end product is error log. Kindly reload this balance into my account. picture is given in this topic as well.

 

    1 reply

    Jaycee Lewis
    Figmate

    Hey ​@younisidrees 👋 ​Thanks for flagging this. I've opened a support ticket so our team can take a closer look at what happened with this generation (ID 1946725). I've followed up there with a couple of details we'll need to investigate — please keep an eye on your email and reply when you get a chance. We'll continue the conversation in the ticket. Best — Jaycee

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