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Question

I dont receive verification email

  • March 23, 2026
  • 1 reply
  • 12 views
Ryan Nguyen

Dear teams, 

I’ve just create account from email [redacted by forum admin/moderator to remove PII], but  I did not receive any email verification. 

Help me to check soon,

Thanks

    1 reply

    J
    Figmate
    • Junko3
    • Figmate
    • March 24, 2026

    Hi ​@Ryan Nguyen,

     

    I understand you’re having trouble receiving a verification email.

     

    Unfortunately, we can’t handle account-specific issues in the forum, so I’ve created a support ticket(#1810264) on your behalf.

    Someone from our team will contact you directly via the ticket email, please continue the conversation there.

     

    In the meantime, please double-check your inbox and spam/junk folders in case the verification message was filtered.

     

    Thanks,

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