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Peter Lyu
New Member
May 14, 2025
Question

I do not understand my bills, i only have less than ten team, why so many seats, did you overcharged, can i decrease the cost

  • May 14, 2025
  • 1 reply
  • 42 views

I do not understand my bills, i only have less than ten team, why so many seats, did you overcharged, ca

    This topic has been closed for replies.

    1 reply

    Gayani_S
    Figmate
    Community Support
    May 14, 2025

    Hey ​@Peter Lyu, I understand how billing can be confusing. I’ve connected you to support team so you get a detailed explanation regarding the charge. Your ticket number is #1358295, for reference. Someone should be in touch with you soon! In the meantime I recommend checking out Help Center article if you want to remove or change seats during billing term

     

    Let me know if there is anything else I can help with!