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Question

I cant login

  • January 5, 2026
  • 1 reply
  • 31 views

Natalie Tapia Rojas

I can't access my old account because it was connected with my school email that I can no longer access

1 reply

  • Figmate
  • January 5, 2026

Hi ​@Natalie Tapia Rojas,

 

I understand that you’ve lost access to the school email address linked to your Figma account and are looking for a way to regain access.

If emails from your old school email address are being forwarded to your current email, the easiest way to regain access is to reset your password. Once you’re logged in, you can update your email address in your account settings.
Here’s a guide with more details: Manage email address or password

 

If you’re not forwarding emails from that address, our support team can help manually update the email address for you. However, for security and privacy reasons, we’re not able to assist with specific account issues directly here on the forum.

I’ll send you a DM to confirm the information needed to create a support ticket on your behalf, so our team can assist you directly.

 

Thanks,