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AGBAJI
AGBAJI
New Member
Jun 5, 2025 4:20 PM UTC
Question

I cannot upgrade from my educational plan to a professional plan

i cannot upgrade from my expired educational plan to a professional. i have tried everything i found googling stuff. i need help. 

I submitted a complaint ticket, here is the number: 1382307

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    1 reply

    djv
    Figmate
    djv
    Community Support
    Jun 6, 2025 12:01 AM UTC

    Hi ​@AGBAJI, thanks for reaching out! 

    I took a look at your Figma account with the email associated with your Forum account, and it looks like you were able to successfully upgrade to a Professional plan today. 

    Are you still running into issues?

    If so, please let me know, and I’ll be happy to help troubleshoot. 

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