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Question

I cannot upgrade from my educational plan to a professional plan

  • June 5, 2025
  • 1 reply
  • 18 views

AGBAJI

i cannot upgrade from my expired educational plan to a professional. i have tried everything i found googling stuff. i need help. 

I submitted a complaint ticket, here is the number: 1382307

This topic has been closed for replies.

1 reply

djv
Figmate
  • Community Support
  • June 6, 2025

Hi ​@AGBAJI, thanks for reaching out! 

I took a look at your Figma account with the email associated with your Forum account, and it looks like you were able to successfully upgrade to a Professional plan today. 

Are you still running into issues?

If so, please let me know, and I’ll be happy to help troubleshoot.