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Question

I can't update my files in the Figma community

  • August 29, 2024
  • 8 replies
  • 90 views

ByeWind

I get the following error when I try to update my Figma community file.

I tried all the files posted on the community and got the same error.

what do I do?

Error message: hub file image not found

image

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8 replies

Jason_Carlin

Having the same issue…


Jason_Carlin

I think it may be a bug or service outage. This is what I’m seeing now (broken images in the publish modal).


ByeWind
  • Author
  • New Participant
  • August 29, 2024

I am in the same situation as you.


Celine_
Figmate
  • Community Support
  • August 29, 2024

Hey everyone! Thanks for flagging this. I’ve reported to the engineering team, they are investigating now.

We will keep you posted, thank you again!


ByeWind
  • Author
  • New Participant
  • August 29, 2024

OK, thanks for the information.


Jason_Carlin

Thanks very much, Celine!


Harold_Sikkema

I am having the same error When I try to update community content.
“hub file image not found”


Celine_
Figmate
  • Community Support
  • August 30, 2024

Hi everyone, the engineering is working on a fix. As a workaround, please follow these steps:

  1. You can replace all the images with a placeholder one and publish an update
  2. Then go back and re-upload all the images and publish a second update

This should fix the issue at the moment!