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ByeWind
New Participant
August 29, 2024
Question

I can't update my files in the Figma community

  • August 29, 2024
  • 8 replies
  • 131 views

I get the following error when I try to update my Figma community file.

I tried all the files posted on the community and got the same error.

what do I do?

Error message: hub file image not found

image

This topic has been closed for replies.

8 replies

Jason_Carlin
August 29, 2024

Having the same issue…

Jason_Carlin
August 29, 2024

I think it may be a bug or service outage. This is what I’m seeing now (broken images in the publish modal).

ByeWind
ByeWindAuthor
New Participant
August 29, 2024

I am in the same situation as you.

Celine_
Figmate
Community Support
August 29, 2024

Hey everyone! Thanks for flagging this. I’ve reported to the engineering team, they are investigating now.

We will keep you posted, thank you again!

ByeWind
ByeWindAuthor
New Participant
August 29, 2024

OK, thanks for the information.

Jason_Carlin
August 29, 2024

Thanks very much, Celine!

Harold_Sikkema
August 29, 2024

I am having the same error When I try to update community content.
“hub file image not found”

Celine_
Figmate
Community Support
August 30, 2024

Hi everyone, the engineering is working on a fix. As a workaround, please follow these steps:

  1. You can replace all the images with a placeholder one and publish an update
  2. Then go back and re-upload all the images and publish a second update

This should fix the issue at the moment!