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F4RAD1TY
New Member
October 9, 2026
Solved

I can't logged in to my figma account

  • October 9, 2026
  • 1 reply
  • 20 views

When I try to login to my figma account in another device, it requires Gmail code authentication, but the email never sent to my inbox, already checked the inbox, junk, or spam folders but still nothing.

My email is (redacted by the moderator due to PII).

Thankyou

    Best answer by Celyn_L

    Hi ​@F4RAD1TY, Celyn from Figma Community Support here. Thanks for reaching out.

    Just a heads up that I’ve gone ahead and redacted some of the personal information in your post to help protect your privacy.

    I understand you’re not receiving the verification email, and I appreciate you already checking your junk and spam folders.

    For privacy and account security reasons, we’re not able to review account-specific details here on the forum. I’ve gone ahead and created a support ticket for you so the team can assist you directly with this. Your ticket number is #2180813.

    In the meantime, you could also try searching your mailbox for emails from support@figma.com with the subject “Verify your account”, in case it was routed to a different folder.

    Please keep an eye on your inbox, someone from the team will reach out shortly to help you get this resolved. 

    1 reply

    Celyn_L
    Figmate
    Celyn_LSolution
    Figmate
    October 9, 2026

    Hi ​@F4RAD1TY, Celyn from Figma Community Support here. Thanks for reaching out.

    Just a heads up that I’ve gone ahead and redacted some of the personal information in your post to help protect your privacy.

    I understand you’re not receiving the verification email, and I appreciate you already checking your junk and spam folders.

    For privacy and account security reasons, we’re not able to review account-specific details here on the forum. I’ve gone ahead and created a support ticket for you so the team can assist you directly with this. Your ticket number is #2180813.

    In the meantime, you could also try searching your mailbox for emails from support@figma.com with the subject “Verify your account”, in case it was routed to a different folder.

    Please keep an eye on your inbox, someone from the team will reach out shortly to help you get this resolved.