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Question

I can't get sales to contact me

  • February 13, 2026
  • 2 replies
  • 12 views

Jen Cassidy

I’ve tried every single link to get Sales to contact me regarding a purchase and nothing is working.

2 replies

Gayani_S
Figmate
  • Community Support
  • February 13, 2026

Hey ​@Jen Cassidy, I’m really sorry you’ve had such a hard time reaching Sales. 

Thank you for flagging this here, I’ve escalated this internally to make sure the Sales team is aware and takes a look. I’ll follow up here as soon as I have an update.

Really appreciate your patience in the meantime! 


Gayani_S
Figmate
  • Community Support
  • February 19, 2026

Hey ​@Jen Cassidy, thanks for your patience while I checked in with the team. To help route this properly, could you share your company domain? 

Also, it would be helpful to know what you’re looking to purchase, for example:

  • Approximately how many licenses?

  • Are you exploring the, Organization plan or Enterprise plan?

If you’re looking for a smaller number of seats, you can purchase directly through our pricing page here: https://www.figma.com/pricing/.

 

Thank you, 

Gayani