Here is what It says. We're unable to verify you using the information submitted. Please check your information for accuracy, and only use your own mobile device or computer.
I am using my own laptop and information is same.
Hey
That message is likely coming from SheerID, who manages the higher education verification process. If you haven’t already, please reach out to them directly using this secure form, as they can provide more insight into your specific case: Contact SheerID support team.
For reference, this guide walks through the full process: Figma for Education → Verify your education status.
If you’re still unable to move forward after checking with SheerID, you can loop in our Education team by copying education@figma.com with your case details. They’ll be able to review things alongside SheerID and help get more clarity.
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