I am not able to access the dev license on my account. I have to view annotations.
Hi
I understand you're having trouble viewing annotations even though you're on a Dev seat.
To view annotations and measurements, two conditions need to be met:
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You must have either a Full or Dev seat.
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You must have at least view access to the file.
You can find more details here: Add measurements and annotate designs
I checked on our end, and it looks like your account has access to three teams. You have a Full seat in one team, while the others are View seat. Could you double-check that the file you’re trying to access belongs to the team where you have the Full seat?
You can switch between teams in your File Browser sidebar. Here's a guide that shows you how: Guide to the file browser > Your side bar > Team
If the file is in the correct team and you have at least view access, but you're still unable to see annotations, we’d love to take a closer look. Please submit a support request using this secure form: Submit a request
In the form, be sure to include the URL of the file where you're experiencing the issue.
Thanks!
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