I have been locked out of the workspace that I pay for. This workspace holds all of my companies digital assets. I can’t even re-pay the monthly subscription in order to get in touch with a live agent.
This is horrifying. HELP
Question
I am locked out of the workspace that I pay for!
This topic has been closed for replies.
Hi
We took a peek at your account on the backend, and it looks like you were finally able to get in touch with support on ticket #1275319. For your security and privacy, we’re not able to assist with Account Management here on the forum. Please continue working directly with Alexandria. She is currently looking into what may have happened to the team you provided.
We appreciate your patience and understanding.
Hello, I am currently working with Jawana Millet. She states that I need to reach out to the current owner of that workspace. I think there might be some confusion. I own the LLC's that are involved with this workspace. This employee hasn’t worked for us in years, as there is no way to get in contact with the work space admin.
Thanks
Hi
Jawana just replied with options to help your recover ownership of your team's resources. Please check your inbox at your earliest convenience to continue to work with support directly.
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