I added annual seats by mistake today, can i know if have any way i can remove the annual seat without extra billing, no people assigned for it. I try to send email to support, but still cannot get any feedback.
Any advice or insights would be greatly appreciated. Thank you in advance for your help!
Question
How to remove Accidental Annual Seat Addition
This topic has been closed for replies.
Hi
I understand you accidentally added annual seats and are looking for assistance in removing them without extra billing.
I was able to locate your support ticket in our system, and it appears you already have an active conversation with one of our specialists (Ticket #1784461). I’ve gone ahead and added a note to your ticket mentioning that you reached out via the forums, just to ensure it gets more visibility.
I’ll close this topic for now, but our team will follow up with you directly through that email thread as soon as they have an update. Please continue the conversation there so we can keep all the information in one place.
In the meantime, you might find this guide helpful for your reference:
Manage seats in Figma
Thanks!
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