How can I reach your support service?

The bot you set up in the support section for sending you tickets is constantly refusing to respond. When you try ten times to explain that it's a bug, it refuses to understand that it can't solve the bug. When it sends you a form to submit a ticket (not on the first day of your request), it tells you it's sending a request, but in reality, its ticket sending service is simply broken. I can't reach your support team to tell them about this. My ticket about a bug in your bot or your app has never been sent to support. Your bot simply can't handle the task, and my attempts to explain this have been unsuccessful. This problem is widespread. You don't receive any tickets because the bot refuses to send them. This makes your service's support absolutely worthless, given the large number of bugs being fixed, especially since you're too busy implementing new features and neglecting to maintain existing ones.  Give me feedback, your app is buggy, you're losing customers