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Home Page Not Loading

  • July 3, 2026
  • 1 reply
  • 23 views

Media Team

My homepage on Figma will not load any files, this is what it looks like. 

 

Best answer by Tom Reem

Hey ​@Media Team, welcome to Figma Forum and thanks for reporting this. 🙏🏻

It looks like you may have intended to include a screenshot, but it didn't come through — mind sharing that again?

In the meantime, a few things worth trying:

  1. Refresh. Try a full page reload (Ctrl/Cmd + Shift + R) or close and reopen Figma entirely.
  2. Browser or Figma Desktop App. Are you using the browser, the desktop app, or both? If you're on the desktop app, confirm there are no pending updates. If you're in the browser, try an incognito window to rule out any extension conflicts.
  3. Network. Does switching to a different connection (Wi-Fi, mobile hotspot) make a difference?

If none of that helps, this guide has additional steps: Troubleshooting checklist → Try these quick fixes.

Please me know what you find and we'll go from there.

1 reply

Tom Reem
Figmate
  • Figmate
  • Answer
  • July 4, 2026

Hey ​@Media Team, welcome to Figma Forum and thanks for reporting this. 🙏🏻

It looks like you may have intended to include a screenshot, but it didn't come through — mind sharing that again?

In the meantime, a few things worth trying:

  1. Refresh. Try a full page reload (Ctrl/Cmd + Shift + R) or close and reopen Figma entirely.
  2. Browser or Figma Desktop App. Are you using the browser, the desktop app, or both? If you're on the desktop app, confirm there are no pending updates. If you're in the browser, try an incognito window to rule out any extension conflicts.
  3. Network. Does switching to a different connection (Wi-Fi, mobile hotspot) make a difference?

If none of that helps, this guide has additional steps: Troubleshooting checklist → Try these quick fixes.

Please me know what you find and we'll go from there.