Hi @Made By Chip — welcome to Figma Forum and thanks for including the screenshots.
I don't have visibility into account-specific settings, so I'm not able to speak to the cause here. If you haven't already, please reach out to support+restricted@figma.com — our Product Support team can take a closer look at your account and share next steps.
Let me know if you have any trouble getting in touch, and I'm happy to open a ticket on your behalf. 🙏🏻
Ah, got it — sorry for the runaround there, @Made By Chip. I’ve opened a ticket on your behalf and shared this thread with our Product Support team. Your case number is: 1998376, and they’ll follow up with you directly via email as soon as they have an update.