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Question

Help transferring ownership for locked education team

  • November 7, 2025
  • 6 replies
  • 68 views
Matthew Stanciu

Hi, I am the owner of an Education verified team. I recently graduated but I forgot to transfer ownership of our Figma team to the new leadership before I graduated. The team has now just been locked because we didn’t reverify our education plan. But there’s no way for me to fix this:

  • I can’t re-verify myself because I’ve graduated
  • I can’t transfer ownership to the new leadership who are able to verify because every time I try to transfer ownership I get a pop up saying that I can’t take any action on my locked team

I would rather they not have to make a new team and transfer everything. Can I please get help with transferring ownership for my locked team?

    6 replies

    jowanhire
    • jowanhire
    • New Member
    • November 7, 2025

    Since your team is locked, only Figma support can transfer ownership in this case. I’d suggest contacting Figma’s help center directly and explaining that you’ve graduated and can’t reverify. They can usually unlock the team or assign ownership to the new verified member.

    J
    Figmate
    • Junko3
    • Figmate
    • November 7, 2025

    Hi ​@Matthew Stanciu ,

     

    I understand you’re looking for a way to transfer ownership of your locked Education team.

     

    In this case, I’d first recommend unlocking your team before transferring ownership.

    To clarify, once your student status expires, your Education team is automatically downgraded to a free Starter team. If your team has four or more files, the team becomes locked.

     

    To unlock it, please reduce your file count to three or fewer by moving files back to your Drafts or deleting unnecessary files.

    For detailed instructions, please check the “My team was downgraded and locked. How can I unlock it?” section under Troubleshooting verification in the Figma for Education article.

     

    Once your team is unlocked, try transferring ownership of the file, project, or team. You can find more details here:

     

    Thanks,

    Matthew Stanciu

    Since your team is locked, only Figma support can transfer ownership in this case. I’d suggest contacting Figma’s help center directly and explaining that you’ve graduated and can’t reverify. They can usually unlock the team or assign ownership to the new verified member.

    I did that and they redirected me here since I’m on a free or education plan :(

     

    Hi ​@Matthew Stanciu ,

     

    I understand you’re looking for a way to transfer ownership of your locked Education team.

     

    In this case, I’d first recommend unlocking your team before transferring ownership.

    To clarify, once your student status expires, your Education team is automatically downgraded to a free Starter team. If your team has four or more files, the team becomes locked.

     

    To unlock it, please reduce your file count to three or fewer by moving files back to your Drafts or deleting unnecessary files.

    For detailed instructions, please check the “My team was downgraded and locked. How can I unlock it?” section under Troubleshooting verification in the Figma for Education article.

     

    Once your team is unlocked, try transferring ownership of the file, project, or team. You can find more details here:

     

    Thanks,

    I would really like to not do this because there are lots of files and, if I understand correctly all comments etc would be lost.

    The team is able to reverify, I just need the ownership to be transferred to the person who should actually own the team now. I would really appreciate a way to get in touch with Figma’s support; I emailed them about this but was told I can only receive help via the forums.

     

     

    J
    Figmate
    • Junko3
    • Figmate
    • November 13, 2025

    Hi ​@Matthew Stanciu,

     

    I understand that you’d like to transfer ownership of your locked team without unlocking it first.

    Regarding comments — it seems there are no such limitations on the Starter plan, so there’s no need to worry about that. You can find more details here: Starter plan overview

     

    I’ll check with our team internally to see if they can help transfer ownership of your locked team. I’ll let you know once I have any updates.

    J
    Figmate
    • Junko3
    • Figmate
    • November 14, 2025

    Hi ​@Matthew Stanciu ,

    I noticed that you’ve already contacted our Education team about this. Based on advice from our internal Support team, I’ve escalated your ticket (#1587491) to the appropriate team. Please wait for a response from the assigned specialist.

    Matthew Stanciu

    Thank you! 💛 Appreciate you escalating. Let me know if you need anything from my end.

    J
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