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grant admin to my colleagues/member which have a different domain cause migration

  • January 19, 2026
  • 1 reply
  • 17 views
digital hub

we change the email domain from @a2a.eu to @a2a.it so i cannot grant admin permission to our new colleagues who have @a2a.it because they are saved as guest. This a urgent problem especially now we have new colleagues.

Best answer by Celine_

Hey ​@digital hub , thanks for reaching out to the Figma Forum. I can see on our end that you already connected with the Support team, and they were able to help update the user email addresses on your behalf. Since this has been resolved, I’ll go ahead and mark the topic as solved and close it here. Thanks!

1 reply

Celine_
Figmate
  • Celine_
  • Community Support
  • Answer
  • January 20, 2026

Hey ​@digital hub , thanks for reaching out to the Figma Forum. I can see on our end that you already connected with the Support team, and they were able to help update the user email addresses on your behalf. Since this has been resolved, I’ll go ahead and mark the topic as solved and close it here. Thanks!

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