Graduated and no longer have access to my school email

Hi ​@GKE.,

I understand you’ve lost access to the student email linked to your Figma account and would like to transfer those files to your personal email account.

While our Support team isn’t able to transfer account contents, they can help you regain access by updating the email address on the account.

If emails from your student email account are being forwarded to your current email, the easiest way to get back in is to reset your password. Once you’re logged in, you can update your email in your account settings.

Here’s a guide with more details:  Manage email address or password  

Also, please note that your education status is tied to the email address you verify with. If your student email account is verified for Education and you update the email address on your Figma account, your Education status will be revoked. Please check the details here: Figma for Education

If you’re not forwarding emails from your school account and can confirm the details above, please reply to the DM I’m about to send so we can gather what we need to create a support ticket and help you out.

Thanks,

Hi ​@GKE.,

Thanks for sharing the information via PM. I’ve gone ahead and created a support ticket on your behalf (#1683894).

A Support specialist will contact you directly via the ticket email when they’re ready. I’ll close this topic for now, but if you have any questions or concerns regarding this account issue, please continue the conversation by replying to the ticket email.