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When I move the screen around it glitches and my webpage keeps reloading. I think it also crashed at one point.

Hey ​@Anonymouss - can you give more information from your end?

Are you using 2 screens?

When you say glitching: are you noticing performance-type issues? Like it doesn’t load properly or too slowly overall?

Are you on a mac or pc? What MacOS or Windows operating version are you currently using?

Do only certain files cause these issues, or is it across any file you work on (even new ones)?


Are you on the desktop app or website? It sounds like website, but if you’ve tried both and still have issues, let me know. Thanks!


I am not using two screens.

it is too slowly overall. When i try to scroll it is really choppy

i am on an apple ipad and i am doing it from safari.

any file

website

thanks for answering!


And every time i use a sticker the webpage keeps reloading.


Gotcha - thank you for clarifying.

Can you confirm again what model of iPad you’re using (also the year of the model), and the current OS version you have installed? Is there any chance that the device is jailbroken in some way?

Do you use a VPN or other private routing service?

Does it seem to only happen in a specific location? Like say it lags when you’re connected to a work network, or a personal one? Or both?

Thanks for your patience while I figure out more.


I don’t know the model but the current iOS version I used when I gave the feedback i think was 18 but the current iOS is 26. Yes I due vpn. It is when I am at school and home.