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Question

Full seat on Annual vs monthly billing

  • May 19, 2026
  • 4 replies
  • 24 views

Laurenl

Hi there,
I am on the Figma Pro plan.

Until recently there were two full seats paid annually on our subscription, and I as an admin, was a monthly user. (I have not checked settings in while and don’t understand how I as admin was a monthly rather than an annual user)

I have deleted the users on the annual seats, but am not able move myself from a full seat on a monthly plan to a full seat on the annual plan, even though there are currently no annual plan users. Please let me know how I can do this.

I also want to know what the amount will be for the annual plan going forward, with just me as one person with an annual seat.
Thank you!

4 replies

Jaycee Lewis
Figmate

Hey hey ​@Laurenl 👋 Great questions. I opened a support case for us (ID #1911657). Make sure to check your email to find the ticket and manage your replies. Please let me know if you need any additional support. Have fun designing! — Jaycee


Laurenl
  • Author
  • New Member
  • May 22, 2026

Hi Jaycee,

There hasn’t been any email from support on this. Can you follow up for me please? The email address is the one associated with my user name.

Thank you


Jaycee Lewis
Figmate

Hey, ​@Laurenl 👋 Thanks for letting me know. I took this directly to my support team and will follow up here as soon as I get our next step. — Jaycee


Jaycee Lewis
Figmate

Hi, ​@Laurenl 👋 I just resent the message to you and got the ticket assigned to the appropriate team. Have a wonderful weekend! — Jaycee