Skip to main content
Christian23456
Christian23456
New Member
August 26, 2025
Solved

Full seat, but cannot edit files (view-only mode)

  • August 26, 2025
  • 6 replies
  • 1103 views

Hello! 

A client granted me a full seat, which I can also see stated next to the workspace name. But inside the files I still see the “Ask to edit” component. The client checked the settings ion their side and say that everything is set as for other active designers. But I still see either the “view-only” component or “ask to edit” one where I did not yet ask for permission. 
I have no clue where the problem lies. Anyone has a clue?
 

This topic has been closed for replies.
Best answer by Junko3

Hi ​@Christian23456, 

 

I understand that you have a Full seat in an Organization, but you're still seeing "View-only" or "Ask to edit" when opening files.

 

I checked on our end and can confirm that you do have a Full seat, but your account type is listed as a “Guest” in the Organization.

Just to clarify: On the Organization and Enterprise plans, users can be either Members or Guests. Guests have limited access and can only access files they’ve been explicitly invited to.
This means that even with a Full seat, you won’t be able to edit files unless you’ve been directly granted access.

Could you double-check whether you've been invited to the specific files you're trying to edit?
You can read more here:

Thanks,

6 replies

Figmate
Junko3Answer
Figmate
August 27, 2025

Hi ​@Christian23456, 

 

I understand that you have a Full seat in an Organization, but you're still seeing "View-only" or "Ask to edit" when opening files.

 

I checked on our end and can confirm that you do have a Full seat, but your account type is listed as a “Guest” in the Organization.

Just to clarify: On the Organization and Enterprise plans, users can be either Members or Guests. Guests have limited access and can only access files they’ve been explicitly invited to.
This means that even with a Full seat, you won’t be able to edit files unless you’ve been directly granted access.

Could you double-check whether you've been invited to the specific files you're trying to edit?
You can read more here:

Thanks,

    Christian23456
    Christian23456Author
    New Member
    August 27, 2025

    Hello ​@Junko3 !
    That solved it. As easy as it was, we did not see where the problem was. 
    Able to work now. 
    Thanks a lot!

      Figmate
      Junko3
      Figmate
      August 28, 2025

      Hello ​@Christian23456 !
      Yay, so glad to hear that solved it 🎉 Thanks for the update!

        audreyxyz
        New Member
        October 14, 2025

        ​@Junko3 Thanks for this insight!

        I’m experiencing the same issue but with a Professional plan. Does the same apply or is there a different resolve?

        James_Turner-Blackman
        James_Turner-Blackman
        New Member
        March 16, 2026

        I’m experiencing the same issue but with a Professional plan. Does the same apply or is there a different resolve?
        Im seeing this as well what need to be done to fix this. 

        James_Turner-Blackman
        James_Turner-Blackman
        New Member
        March 16, 2026

        I found the answer to this ​@audreyxyz . Even though you have upgraded or bought a full seat on a team the person is not auto given edit rights at the Project level. 
        To fix this go the All Projects. Hit the arrow dropdown next to the team name. Open “View Member's”. Scroll to find who your looking for (search bar would be nice please Figma). Change the permisions from view to edit. They will then have edit access across all projects and files. 

        Terms & ConditionsAccessibility statement