I am writing to request a manual verification for my Figma Education account. I am a student at King Saud University, College of Arts. I have been unable to complete the automated verification process despite using my official university email.
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Hi
I’m Denise from the Community team at Figma. I completely understand how frustrating this must be, but my team is not able to manually review documents or change review status. Since you’ve already tried to verify, have you tried contacting SheerID directly? You can reach them using this form: https://support.sheerid.com/en-US/help-center/contact-form
To help complete your verification, please be sure any documentation you submit includes:
- Your full name
- Your educational institution’s name
- Current term dates
In many cases, unofficial transcripts work well for students. If you don’t have access to that, any official school-issued document that includes the details above should also work. Please also try looping in the Education team: Education@figma.com for help with verification limits and to help guide the process along the way.
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