Hi! I have an issue with the Sora Medium font in one older Figma file.
What happens
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Sora Medium is correctly installed on macOS.
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It works in all new Figma files.
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But in one specific older file, Sora Medium does not appear or text becomes non-editable.
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We work on a browser app
Why I think this is a Figma bug
I completely reset my environment (removed all Sora fonts, cleaned system folders, reset macOS font cache, reinstalled Figma Font Helper, cleaned its cache, rebooted, duplicated the file, ran “Cleanup file…” etc.).
Despite this, Sora Medium works everywhere except in that one file.
So the issue must be inside the file itself → likely corrupted font mapping, which happened to us once before and Figma support fixed it.
What I need
Help with repairing the font mapping inside that file, if you have idea how we can fix it independently I will grateful for your support.
Thanks!