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ozzyjr
ozzyjr
New Member
January 15, 2025
Question

Firewall settings

  • January 15, 2025
  • 1 reply
  • 471 views

Figma web site does not load totally fine but gets stuck at this stage:

 

When i check firewall logs i see some https(443) traffic being blocked with a warning of high risk:

Question1: why forti thinks we got a high risk here, any clues?

2nd: Whats your suggestion to make web site work? (turning off ips, AV, webfiltering or smthng else?)

    This topic has been closed for replies.

    1 reply

    Celine_
    Figmate
    Celine_
    Community Support
    January 15, 2025

    Hey there, sorry to hear you are having issues

    Generally speaking, when our users experience a firewall, we recommend they unblock Port 443 (you can ask directly to your IT department or systems administrator) and safelist Figma as a domain as described in: Troubleshooting checklist

    Still, if the issue still occurs, our technical quality team can have a look at it. Feel free to reach out to them directly by submitting a bug report.


    Hope this helps!

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