I recently logged back into Figma and noticed an important file of mine disappeared. It’s not in the Trash or Recent. The file is not a part of another team, I’m the author and I’m in my own Team. That file is of the utmost importance for me. Please advice, thanks.
Question
Files Disappearing
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Hi
I completely understand how it must feel to find an important file has disappeared. Are you able to share a file link? Or do you have the name of the file or possibly the team name that the file was previously located?
With a few more details, I can try to take a look in the backend to see what happened to it.
One of the files was named MISC, sadly I can’t find any direct link to the files. The team name is Héctor González.
Thanks,
I wasn’t able to find anything within that team with that name specifically, but my team here on the forum is limited when it comes to File Management. I’ve created the ticket #1636376 on your behalf.
Someone from the support team will take a closer look at your account and reply as soon as they can.
Thanks. Looking forward to a reply.
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