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Question

Files Deleted After Removing a Team

  • June 13, 2025
  • 1 reply
  • 9 views

Lua29

Hi everyone,

I created a team just to share one file with a friend. Somehow, older projects I made before the team existed showed up under it. I thought I was just deleting the team—but everything got deleted.

This is years of work. Has anyone experienced this? Is there any way to recover the files?

Any help would be greatly appreciated!

1 reply

djv
Figmate
  • Community Support
  • 4886 replies
  • June 13, 2025

Hi ​@Lua29, thanks for reaching out! 

Sorry to hear you accidentally deleted your files. We’re normally not able to help with file management here on the forum, but I took a look at the email associated with your forum account and it looks like you previously reached out to support. 

To ensure you get the help you need to recover your files, I’ve escalated your case on ticket #1390834. Someone from our support team will be in touch with you directly via email. 


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