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Question

file missing

  • April 17, 2025
  • 1 reply
  • 5 views

ganesh18

recently my file was missed so please respond

1 reply

y_toku
Figmate
  • Community Support
  • 2410 replies
  • April 17, 2025

Hi ​@ganesh18,

 

I understand it can be surprising to find files missing! Could you please check the following?

  • Are you logged into the correct account?
  • If the files were accidentally trashed, can you check the trash folder? If you find them, you can restore them using this guide: Delete and Restore Files.

If you still can’t find them, please reach out to our support team here: Contact Support.

 

I hope this helps!

 

Thanks,

Toku


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