File Access Error

Hey ​@ritadigore , Celine from Figma here, happy to assist!  It looks like you might not have the right permissions to access this file. Could you first double-check that you’re logged into the correct account with the appropriate access?

If the issue persists, please reach out directly to our support team here. They’ll be able to review your permissions and investigate what might be causing this on the backend. When submitting the form, be sure to include the URL of the file so they can locate it quickly. Thank you!

hey ​@Celine_ this file is my own, it belongs to my team and i am logged in the right account

Thanks for confirming! I see in the backend that you have reached out to the support team. The technical quality team is waiting more information from you for further investigation. Please check your inbox when you have a moment. (For reference, your case number is: 1575757)./ Thank you!