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mica
New Member
April 17, 2025
Question

figma打不开

  • April 17, 2025
  • 3 replies
  • 363 views

 

    This topic has been closed for replies.

    3 replies

    y_toku
    Figmate
    Community Support
    April 17, 2025

    Hi ​@mica

     

    Thanks flagging. Let me reply in English that we’re supporting currently.

     

    There was an issue yesterday but it’s been already fixed. Could you try reloading tabs or restarting Figma app please?

    If the issue persists, please let us know!

     

    Thanks,

    Toku

     

    mica
    micaAuthor
    New Member
    April 18, 2025

    客户端卸载了重新下载也是打不不开,重新加载也是打不开(之前有一种情况是点击报错页面的重新加载按钮能打开文件里面的部份页面,某几个页面打不开点击则跳转到能打开的页面)。浏览器的话只有safari能打开。

    y_toku
    Figmate
    Community Support
    April 22, 2025

    Hi ​@mica 

     

    Does this still happen to you? If so, could you submit a bug report detailing the steps that led to this issue? You can do so by following the link: https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report. Our support team can investigate further. 

     

    Thanks for your patience.

    Toku